Frequently Asked Questions

Everything you need to know about shopping with Menza.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

Menza accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Are your materials sustainably sourced?

Yes, Menza is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and supply chains that adhere to fair labor standards.